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When hiring for sales, keep an open mind

When hiring for sales, keep an open mind

When it comes to hiring for sales, many hiring managers would prefer to hire from within the localization industry. However, as an experienced staffing company in the localization industry, our belief is that if you can sell, you can sell, and many companies could benefit from people coming in from outside the industry. Especially those…

Growing pains: How to survive and thrive while growing your LSP

Growing pains: How to survive and thrive while growing your LSP

“ A growth journey is not everybody’s choice by default. For many business owners, having a business that reaches a certain level and gives them steady income is more than enough. But for those that have clear ambitions and aspire to reach a certain value that will allow them to move to the next level…

5 questions to ask yourself before selling your LSP

5 questions to ask yourself before selling your LSP

As part of our M&A Masterclass Series, Olga Blasco provides us with some key questions that all business owners should be able to answer before considering whether they are ready to sell their company. What do I really want? “I think it’s important to understand what you want and to be really intentional about it,…

A Human Approach to Machine Translation

A Human Approach to Machine Translation

Laura Casanellas is a machine translation expert with 20 years of experience in the localization industry. In total, eight of those years she has spent working in machine translation. During her career, she’s had the opportunity to work in many different positions, such as vendor management, quality management and programme management. She’s also been part…

Why an effective system of customer care is vital for LSPs

Why an effective system of customer care is vital for LSPs

We all know as business owners how difficult it is to land gold standard clients, we also know how easy it is to lose them. This is why an effective system of customer care is vital for all customer-serving enterprises, including language service providers. In its simplest form, customer care means listening to your customers…

THG Fluenty CEO: Post-deal integration is vital to M&A success
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THG Fluenty CEO: Post-deal integration is vital to M&A success

One of the questions that we at Lion People Global often get from LSPs is what exit options are available once I have grown my company. This question typically comes from companies below $10mn because the companies that are above that, are already owned by an investor. So for smaller LSPs who are looking for…

Why is strategic selling important for Language Service Providers?
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Why is strategic selling important for Language Service Providers?

From a recruitment standpoint, one of the biggest challenges facing LSPs is with sales, such as breaking into new markets and finding the talent that has the ability to do that. According to Jim Watson, former Senior VP of Global Sales and Marketing at MultiLing, LSPs should focus on the “solution-sell”, rather than simply relying…

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