In one of our previous blog posts, we spoke with Machine Translation expert Laura Casanellas who has worked for numerous MT providers. In her experience, many end-client departments find it overwhelming to navigate all the tools that are out there, while the vendors themselves obviously prefer to use their own tools. With that in mind,…
When deals present themselves in a competitive, fast-paced environment, it puts time pressure on closing the deal that can sometimes reduce the time to talk about certain things and to actually get to know each other. One of the most important things to discuss is the organisational culture and the values that you will abide…
When it comes to hiring for sales, many hiring managers would prefer to hire from within the localization industry. However, as an experienced staffing company in the localization industry, our belief is that if you can sell, you can sell, and many companies could benefit from people coming in from outside the industry. Especially those…
Valuation is a topic that comes up over and over again in our conversations with business owners. Most business owners will be familiar with the basic formulae, whether it is a multiple of EBIDA or a multiple of revenue. Whichever multiple is preferred, there are two factors that will affect how high that multiplier will…
“ A growth journey is not everybody’s choice by default. For many business owners, having a business that reaches a certain level and gives them steady income is more than enough. But for those that have clear ambitions and aspire to reach a certain value that will allow them to move to the next level…
As part of our M&A Masterclass Series, Olga Blasco provides us with some key questions that all business owners should be able to answer before considering whether they are ready to sell their company. What do I really want? “I think it’s important to understand what you want and to be really intentional about it,…
Laura Casanellas is a machine translation expert with 20 years of experience in the localization industry. In total, eight of those years she has spent working in machine translation. During her career, she’s had the opportunity to work in many different positions, such as vendor management, quality management and programme management. She’s also been part…
As business owners, we know that organic growth is hard. So if you are thinking of ways to grow your business, M&A is one possible solution. It can get you market share faster, but it has to be done correctly and you have to plan for it. And that means making sure that not just…
We all know as business owners how difficult it is to land gold standard clients, we also know how easy it is to lose them. This is why an effective system of customer care is vital for all customer-serving enterprises, including language service providers. In its simplest form, customer care means listening to your customers…
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